What does Platinum program Include?

  • If your car was out of gasoline, this service would provide you with (1 Gallon of Gasoline at no extra charge), oil, water or other materials may be provided as needed.
  • Arrange and follow-up on car licensing procedures, the subscriber will pay all related fees, (Vehicle age: maximum 4 years).
  • Flat or punctured tires: replacing the inflated spare.
  • Electric recharging is provided in the case of battery failure, in addition to any minor emergency mechanical adjustments.
  • When towing is necessary; vehicle will be towed to needed destination.
  • The vehicle will be extricated from ditch, mud or sand.
  • Members are entitled to the option of using the assistance services from other providers; approval from SMS is prior to using these services as SMS will reimburse members for their costs.
  • Provide the members with a Guide Map and Vehicle Stickers.
  • Customer Care center delivers direction assistance, roadside assistance and any other services specified and Included in the programs.
  • Car Maintenance; including one visit per year excluding maintenance costs.
  • In case of car break-down, the subscriber will have the privilege of one night (Five star hotel accommodation) - Minimum 100 Km away from destination - this service applies only in Amman or Aqaba.